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Villa Verna
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C.da Piane 13/D Francavilla al Mare (CH), 66023 [email protected] - 342 6332746

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Terms and conditions

TERMS AND CONDITIONS
The reservation becomes binding for Villa Verna Agriresort only upon receipt of the payment receipt of the deposit or credit card details. The amount of the confirmation deposit is equal to 30% of the entire stay. Balance of payment: at check-in with the following methods: cash, debit card, Visa or Mastercard credit card. Checks are not accepted.
WITHDRAWAL
In case of cancellation of the reservation, Villa Verna Agriresort withholds compensation calculated progressively on the basis of the deposit paid. In fact, the advance is a penitential deposit that is withheld in full in the event of cancellation whatever the notice. If the cancellation occurs up to 3 days before the check-in date, the full amount or 100% of the booked stay will be due in addition to the deposit.
EARLY DEPARTURE
In case of early departure, before the end of the booked stay, Villa Verna Agriresort will charge the cost of the entire stay.
PRIVACY POLICY
The customer expressly declares to have read and read the information on the processing of personal data indicated in the Privacy Policy, releasing the relative consent to the processing of the customer / s data for the purpose of carrying out the necessary procedures for the stay and the services of Villa Verna Agriresort.
PROHIBITIONS & PENALTIES
The use of stoves, open flames, candles and irons is prohibited in the rooms, in compliance with current fire prevention laws.
It is also forbidden to smoke in the rooms and common areas. Smoking is allowed in the outdoor areas of the garden or on the balconies of the rooms. If a guest smokes in the room, a "cleaning fee" equal to 20% of the cost of the stay will be charged in any case not less than Euro 100.
DAMAGES
Any material damage that the customer should cause to the structure, rooms, furnishings and systems such as swimming pool, spa, outdoor lighting, etc. will be charged during the balance of the stay directly by debit on the credit card under the heading "COMPENSATION DAMAGES". The valuation of the charge is solely the responsibility of Villa Verna Agriresort which will subsequently document the costs of the damage items with the related accounting documents. An increase of 15% will be applied to the total amount charged for damages as compensation for moral and image damages.

Privacy policy

With referral to the GDPR LA COLLINA DEGLI ULIVI SRL AGRICOLA, based in FRANCAVILLA AL MARE (CH), VIA RAFFAELE PAOLUCCI 17 – 66023 as "Data Controller" of the processing provides some information regarding the use of personal data relating to contractual relationships with its Suppliers, provided that pursuant to art. 1 of the GDPR are "personal data" only those referring to natural persons.
Origin of data, purpose of processing and legal basis
The personal data in our possession are collected directly from the Suppliers and / or collaborators or through agents and representatives in a bid and / or during a relationship or a supply proposal. The data may also be collected from third parties, such as, for example, data acquired from external companies for the purposes of commercial information or market research or by our other customers or suppliers.
These data will be used for the following purposes:
A) obligations related to the establishment of the contractual relationship, in terms of reliability evaluation of the supplier as well as for statutory obligations, such as accounting and tax;
B) related to the performance of relationships with suppliers also in terms of the Customer satisfaction survey;
C) protection of LA COLLINA DEGLI ULIVI SRL AGRICOLA's rights and prerogatives and historical data storage.
The provision of data by the Supplier is necessary for the stipulation and execution of contractual relationships or to comply with legal obligations and in any case for the pursuit of the legitimate interest of LA COLLINA DEGLI ULIVI SRL AGRICOLA to the correct formation and execution of the contractual relationship, to fulfillment the obligations that arise from it and, in any case, to the protection of its contractual reasons.
Methods of data processing and security measures
The data will be processed using appropriate tools to guarantee security and confidentiality and can be carried out not only with manual tools but also through automated tools to store, manage and transmit the data. We also inform you that any personal data referred to you will be processed in compliance with the manner indicated by the GDPR, which provides, inter alia, that the data should be:
processed lawfully and correctly;
collected and registered for specific, explicit and legitimate purposes;
exact and, if necessary, updated;
adequate, complete and not excessive in relation to the purposes of the processing.
LA COLLINA DEGLI ULIVI SRL AGRICOLA guarantees that the security and confidentiality of Customer data will be protected through appropriate protection measures, based on the provisions of Articles 25, 32, 33, 34, 35 and 36 of the GDPR, to reduce the risks of destruction or loss, even accidental, of data, unauthorized access, or processing not allowed or not in accordance with the purposes of collection. With reference to the aspects of protection of personal data, the Customer is invited, pursuant to art. 33 of the GDPR to report to LA COLLINA DEGLI ULIVI SRL AGRICOLA any circumstances or events from which a potential "breach of personal data (data breach)" may occur in order to allow an immediate evaluation and the adoption of any actions aimed at combating such event by sending a communication to LA COLLINA DEGLI ULIVI SRL AGRICOLA ([email protected]) or contacting your contractual contact person.
Categories of subjects to whom data can be communicated and retention period
Your data may be communicated, for the purposes indicated, inter alia, to:
to the Financial Administration, to social security and welfare agencies if necessary, to the Public Security Authority;
to transporters or other third parties or entities for services ancillary to the supply;
to companies or professional bodies for fraud control and debt collection;
to banks and credit institutions in the context of the financial management of the company and insurance companies;
to persons charged with auditing the financial statements and with administrative, tax and accounting consultants.
They may also be disclosed to public or private legal entities, associative or corporate, to stipulating or executing contracts, to the extent that said communication is a prerequisite for the submission of tenders in the awarding procedures, or for the completion and execution of the contract. The personal data you provide may also be communicated to other companies in our group for the coordination of management activities, including abroad, both within the EU and extra-UE. Your data will not, subject to specific regulatory provisions, be disclosed. Personal data will be processed by LA COLLINA DEGLI ULIVI SRL AGRICOLA for the entire duration of the contract and also subsequently to assert or protect its rights in compliance with the specific legal requirements on data retention. The subjects belonging to the above categories treat personal data as separate Data Controllers or as Data Processor or Persons in charge specifically appointed by LA COLLINA DEGLI ULIVI SRL AGRICOLA. All employees, consultants, collaborators and / or any other "natural person", pursuant to art. 29 of the GDPR, which, authorized for processing, carry out their activities based on the instructions received from LA COLLINA DEGLI ULIVI SRL AGRICOLA are appointed "Incaricati del trattamento". LA COLLINA DEGLI ULIVI SRL AGRICOLA shall issue appropriate operating instructions to the persons in charge or to the Data Processor who may be appointed, with reference to compliance and / or adoption of appropriate security measures, to guarantee the confidentiality and protection of data.
The right of the data subject
Finally, we inform you that, regarding any personal data, the GDPR recognizes the exercise of specific rights to natural persons, as a data subject. In particular, the data subject may request confirmation that personal data is being processed or not, access personal data concerning him and in relation to them he has the right to request rectification, cancellation, notification of corrections and cancellations to those to whom the data were eventually transmitted by LA COLLINA DEGLI ULIVI SRL AGRICOLA, the limitation of processing in the cases provided for by the law, the portability of personal data - provided by him in the cases indicated by the law, to oppose the processing of his data and specifically , has the right to object to decisions concerning him if based solely on automated processing of his data, including profiling. If he considers that the treatments concerning him violate the rules of the GDPR, he has the right to lodge a complaint with the Supervisory Authority pursuant to art. 77 of the GDPR.
Data Controller
Data Controller is LA COLLINA DEGLI ULIVI SRL AGRICOLA, VIA RAFFAELE PAOLUCCI 17 – 66023 FRANCAVILLA AL MARE (CH) P.IVA: 02524740699 - CF: 02524740699.

LA COLLINA DEGLI ULIVI SRL AGRICOLA

23/07/2019